Henry leads Atmosphere’s overall research strategy as well as its airline and travel industry practice. Prior to helping to launch Atmosphere, Henry spent over 11 years at Forrester Research, where he published more than 130 pieces of research about technology’s impact on the world’s travel industry.
At Atmosphere, Henry’s research and analysis focuses on a broad mix of airline and travel topics, including:
- Business strategy and performance
- Marketing, including loyalty marketing and social media
- Distribution, including eCommerce
- Customer and user experience
- Product development and strategy
- Market planning and strategy
- Industry and consumer technology
Henry’s industry experience includes marketing, planning and distribution at TWA, Continental Airlines, The Trump Organization, Fairmont Hotels, and GetThere. He currently serves as Chairman of the Board of Directors of the Association of Travel Marketing Executives (ATME).
Travel Weekly named Henry one of the 33 most influential people in the travel industry in November 2007. In 2008, Henry was honored by HEDNA, the Hotel Electronic Distribution Network Association, with its Award of Excellence. Leading media, including the The New York Times, Associated Press, CNN, CNBC, The Wall Street Journal, and Bloomberg regularly seek Henry’s insights on the industry.
Henry is a graduate of the Tulane University School of Business in New Orleans, and lives in San Francisco, California.
Henry’s Recent Research
Priceline Buys Kayak For $1.8 Billion — Or, How Steve Hafner Came To Be The Crown Prince Of The PhoCusWright Conference
On November 8, 2012, Priceline Group announced it would buy travel metasearch fi…
The Role Consumer Technology Plays In US Millionaire Travelers’ Lives
Market Overview Report by Henry Harteveldtwith Jeffrey Breen Second in a …
Marketing To US Millionaire Leisure Travelers (Highlights From Atmosphere’s New Report)
Atmosphere recently published our latest report, Marketing To US Online Milliona…
Marketing To US Online Millionaire Travelers
Travel sellers must put aside stereotypes to reach the tech-savvy, independent, …
Should American Airlines And US Airways Merge, Travelers Will Be OK
On August 8, 2012, I appeared on CNBC to discuss a possible merger between Ameri…